What information do we collect?
We collect information from you when you subscribe to our newsletter or become a member. When ordering or registering on our Site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, and/or credit card information.
What do we use your information for?
We may use the information we collect from you in one of the following ways:
To personalize your experience.
Your information helps us to better respond to your individual needs.
To improve our website.
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service.
Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions.
We will not sell, exchange, transfer or give your information, whether public or private, to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service you request.
To send periodic emails.
We will use the email address you provide for order processing only to send you information and updates pertaining to your order unless you consent for us to use the email address for other purposes.
How do we protect your information?
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials) will not be stored on our servers unless you specifically authorize us to retain the information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect our rights or others’ rights, property, or safety. However, we will not provide non-personally identifiable visitor information to other parties for marketing, advertising, or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party Sites have separate and independent privacy policies. We disclaim and have no responsibility or liability for the content and activities of these linked Sites. Nonetheless, we seek to protect the integrity of our Site and welcome any feedback about these Sites.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.
16512 Pearl Road
Strongsville, Ohio 44136